Customer Care
We've been in business now for over twenty years and have steadily built upon our reputation for service, quality and value.
During that time, we have been fortunate to serve many thousands of satisfied customers, both in the supply and installation of their fire and fire surrounds.
We understand the value of personal recommendation. For that reason, we take customer care very seriously and will do our very best to ensure you are content with your purchase.
After all, the fireplace is the focal point of many peoples' living spaces - make sure it's a reflection of you...
This is just a selection of what our customers tell us:
"We were delighted with how our fireplace looked and were particularly pleased with the ease and speed of fitting"
Mrs McConnell, Lisburn
"We needed cast iron period fireplaces for our home - and Portadown Fireplaces came up trumps!"
Jackie, Belfast
"I've been trying to get information on gas stoves and fitting for months - I wish I had phoned sooner"
Jim, Newcastle
"We are pleased with the service provided. Thanks for all your help"
Gordon & Elaine Wyllie, Airlie Scotland
"Very pleased from start to finish, excellent service, good quality and good value for money"
Mrs Burns, Lisburn